Group Billing Coordinator
Purpose: Responsible for all group billing processing and billing functions until the final payment is received.
Job Duties:
Deposits - Charge deposits, by credit card, check or wire.
Keep up with deposit schedule based on contract.
Send invoices a month prior to the next deposit due date.
Contracts - Create a folder for each definite group contract.
Review contract for any special concessions: Room Comps, Commission, Discounts, Attrition and Deposit Schedule
Communication - Must maintain a positive relationship with the client throughout their function.
Maintain a positive working relationship with other departments i.
e.
(Catering, Front Office, and Sales).
Meetings - The Group Billing Coordinator is responsible to attend Pre-Convention meetings as applicable.
Also, is responsible to attend weekly staff meetings.
Bill Assembly and Collections - Monitor group accounts from check-in through check-out, ensuring accuracy of billing.
Prepare and e-mail (or mail) group master accounts with the proper documentation 5 days within the departure of the last group delegate.
Handle all group bill disputes.
Collect on all group accounts in a timely manner according to contractual terms.
Assists with daily cash deposits.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Administrative Writing Skills, Organization, Data Entry Skills, General Math Skills, Financial Software, Familiarity with Opera PMS System is an asset, Familiarity and proficiency in Microsoft products such as Word and Excel, Analyzing Information, Attention to Detail, Thoroughness, Reporting Research Results, and Verbal Communication