Office Coordinator/Customer Service

Office Coordinator THIS IS AN ENTRY LEVEL POSITION WITH OPPORTUNITY FOR ADVANCEMENT.
Our manufacturing company is seeking a motivated and well-spoken Office Coordinator to join our team! The Office Coordinator will be responsible for communicating with customers (specifically over the phone or email), understanding their needs, and ensuring a smooth process.
Additionally, they will assist with multiple departments within our office and communicate with our service team.
The ideal candidate must possess organization, problem-solving, customer service, communication, and multitasking skills.
*Duties:* * Handles incoming calls and emails.
\*Important\* \*Primary point of contact\* * Handles customer complaints and concerns to maintain good customer relationships and ensure repeat customers.
* Schedules travel by booking accommodations and reservation needs as necessary for the company.
* Performs general office clerk duties.
* Filing and keeping a neat workplace.
\*Important\* * General Office Needs * Perform administrative duties such as typing, filing, printing, etc.
*Requirements:* * High School Diploma/GED.
* Proficiency in Excel and Microsoft Office.
(Required to send daily reports) * Excellent communication skills, both verbal and written.
* Good organizational skills and ability to multitask.
* Excellent phone skills.
\*Primary contact\* * Exceptional customer services skills.
* Strong listening skills.
* *Ability to work independently & team player!!!*Job Type: Full-time Salary: $18.
00 - $20.
00 per hour Experience level: * 1 year Shift: * 8 hour shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person Job Type: Full-time Pay: $18.
00 - $20.
00 per hour Expected hours: 40 per week Schedule: * 8 hour shift * Day shift * Holidays * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person