Posted : Friday, May 17, 2024 07:02 PM
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Guest Service Agent.
As a Guest Service Agent, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction throughout their visit.
This is a great opportunity for someone with excellent communication skills and a passion for hospitality.
Duties:
- Greet guests upon arrival and provide them with information about our line of Bundt Cakes
- Assist guests with ordering and check-out processes, ensuring accuracy and efficiency
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide recommendations for sizes and flavors
- Process orders for take-out and future orders
- Operate phone systems and handle incoming calls in a courteous manner
- Perform end of day duties as needed, including reconciling cash register
- Maintain a clean and organized front desk area
Requirements:
- Previous experience in guest services or hospitality is preferred
- Excellent phone etiquette and communication skills
- Strong guest relations skills with the ability to provide exceptional customer service
- Bilingual skills (English/Spanish) are a plus
- Knowledge of bakery operations and procedures is beneficial
- Proficiency in using computer systems for ordering and guest information management
- Ability to work flexible hours, including evenings, weekends, and holidays
Join our team as a Guest Service Agent and enjoy the following benefits:
- Competitive pay based on experience
- Opportunities for career advancement in bakery management
- Training provided to enhance your skills in guest services and bakery operations
If you are passionate about providing outstanding customer service in a bakery environment, we would love to hear from you.
Apply now to join our team as a Guest Service Agent!
Job Types: Full-time, Part-time
Pay: $20.
00 - $21.
50 per hour
Expected hours: 20 – 30 per week
Benefits:
* Employee discount
* Flexible schedule
Schedule:
* Day shift
* Morning shift
Ability to Relocate:
* Ventura, CA 93003: Relocate before starting work (Required)
Work Location: In person
• Phone : NA
• Location : 1794 South Victoria Avenue, Ventura, CA
• Post ID: 9157355675
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