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Guest Service Agent

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Posted : Friday, May 17, 2024 07:02 PM

Overview: We are seeking a friendly and customer-oriented individual to join our team as a Guest Service Agent.
As a Guest Service Agent, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction throughout their visit.
This is a great opportunity for someone with excellent communication skills and a passion for hospitality.
Duties: - Greet guests upon arrival and provide them with information about our line of Bundt Cakes - Assist guests with ordering and check-out processes, ensuring accuracy and efficiency - Handle guest inquiries, requests, and complaints promptly and professionally - Provide recommendations for sizes and flavors - Process orders for take-out and future orders - Operate phone systems and handle incoming calls in a courteous manner - Perform end of day duties as needed, including reconciling cash register - Maintain a clean and organized front desk area Requirements: - Previous experience in guest services or hospitality is preferred - Excellent phone etiquette and communication skills - Strong guest relations skills with the ability to provide exceptional customer service - Bilingual skills (English/Spanish) are a plus - Knowledge of bakery operations and procedures is beneficial - Proficiency in using computer systems for ordering and guest information management - Ability to work flexible hours, including evenings, weekends, and holidays Join our team as a Guest Service Agent and enjoy the following benefits: - Competitive pay based on experience - Opportunities for career advancement in bakery management - Training provided to enhance your skills in guest services and bakery operations If you are passionate about providing outstanding customer service in a bakery environment, we would love to hear from you.
Apply now to join our team as a Guest Service Agent! Job Types: Full-time, Part-time Pay: $20.
00 - $21.
50 per hour Expected hours: 20 – 30 per week Benefits: * Employee discount * Flexible schedule Schedule: * Day shift * Morning shift Ability to Relocate: * Ventura, CA 93003: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : 1794 South Victoria Avenue, Ventura, CA

• Post ID: 9157355675


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