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Customer Service Associate

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Posted : Monday, July 22, 2024 02:52 PM

Experience: * Basic math skills.
* Strong verbal and written communication skills in English.
* Ability to effectively sell products to customers.
* Warehouse experience (Preferred) * Excellent organizational skills to manage multiple tasks and prioritize work effectively.
* Proven track record of delivering exceptional customer service.
* Multilingual abilities are an asset.
Responsibilities: * Provide exceptional customer service by addressing inquiries and resolving issues in a timely and professional manner.
* Assist customers with product selection, order placement, and order tracking.
* Upsell and cross-sell products to maximize sales opportunities.
* Maintain accurate customer records and update information as needed.
* Collaborate with internal teams to ensure customer satisfaction.
* Handle basic customer complaints with empathy and professionalism.
* Follow company policies and procedures to ensure consistent service delivery.
As a Customer Service Representative, you will have the opportunity to work in a dynamic team environment, providing top-notch service to our valued customers.
You will play a crucial role in ensuring customer satisfaction and driving sales growth.
We offer ongoing training, and opportunities for career advancement.
If you are interested in learning about the floral industry and have the skills we are looking for, we would love to hear from you.
Job Type: Full-time Pay: From $17.
00 per hour Expected hours: 40 – 42 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift * Day shift * Morning shift Weekly day range: * Monday to Friday Ability to Relocate: * Camarillo, CA 93012: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : 3800 Via Pescador, Camarillo, CA

• Post ID: 9096437751


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