*Medical Office is looking for a Medical Spa Manager to join our multi-specialty practice.
*The applicant should have a friendly, courteous, and engaging demeanor.
The applicant should possess excellent communication skills to ensure that the patient's questions and concerns are answered.
Someone who will make an excellent first impression for our company for patients and visitors by their appearance, manners, knowledge and helpfulness.
Must be diligent, detail oriented, and is able to multitask.
Job Summary:
As the Med Spa Manager, you will play a crucial role in overseeing the daily operations of our facility.
You will be responsible for managing the front and back office staff, ensuring excellent patient care, and representing the company as the person in charge of the office.
Key Responsibilities:
* Participate in biweekly department meetings.
* Ensure staff take breaks and lunches as scheduled.
* Approve or deny overtime for staff, minimizing overall overtime hours.
* Host regular team meetings to improve communication and work processes.
* Assist in selection/hiring, performance evaluation, and recommendations for staff.
* Oversee the office staff, ensuring smooth day-to-day operations.
Essential Functions:
* Take charge of clinical and operational aspects, including staffing, scheduling, inventory, and facility maintenance.
* Train and guide a team of skilled aesthetic professionals.
* Review providers' schedules for smooth patient flow.
* Support the medical office front team in various tasks.
* Collaborate with patients and providers to create tailored treatment plans.
* Implement strategies to attract and retain patients, collaborating with the marketing team.
* Analyze expenses, maximize revenue, and monitor key performance indicators.
* Answer calls and messages promptly.
* Maintain contact list of reps and coordinate office rep luncheons.
* Manage Injectable and Products inventory lists.
* Ensure office cleanliness, organization, and maintenance.
* Attend community engagement activities and clinic events.
* Work at other office locations as needed.
* Perform additional tasks as assigned by the Manager based on business needs.
Required Skills/Abilities:
* Excellent verbal and written communication skills.
* Strong interpersonal and customer service skills.
* Outstanding sales and customer service skills.
* Exceptional organizational skills and attention to detail.
* Proven time management skills with the ability to meet deadlines.
* Strong analytical and problem-solving skills.
* Effective supervisory and leadership skills.
* Ability to prioritize tasks and delegate when appropriate.
* Comfortable in a high-paced and sometimes stressful environment.
* Proficient with Microsoft Office Suite or related software.
Education and Experience:
* High school diploma or equivalent.
* At least three years of Medical Front Office, Medical Assistant, or any Medical Office related experience is preferred.
Physical Requirements:
* Prolonged periods of standing.
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Pay: $28.
00 - $30.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Vision insurance
Experience level:
* 2 years
* 3 years
Shift:
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person