Medical Administrative Assistant

*Job Position: Medical Administrative Assistant* *Location: 6633 Telephone Rd, Ste 212, Ventura, CA 93003* *Duration: 03+ months with possible extension* *Shift timing: 8:00 am - 5:00 pm* *Job Summary:* · Greet and assist patients professionally.
· Register and update patient information.
· Direct patients to the right departments or healthcare professionals.
· Answer inquiries about services, policies, and procedures.
· Schedule and confirm appointments using electronic systems.
· Coordinate and reschedule appointments as needed.
· Communicate appointment reminders to patients.
· Answer and manage phone calls courteously and efficiently.
· Route calls to the appropriate staff.
· Take and relay messages accurately.
· Maintain and update patient records with accuracy and confidentiality.
· Verify and update insurance information.
· Assist in organizing and filing medical records.
· Perform general administrative tasks (data entry, photocopying, faxing).
· Assist with billing, insurance processing, and payment collection.
· Ensure a clean and organized reception area.
· Manage patient check-in and check-out processes efficiently.
· Communicate effectively with healthcare providers, staff, and patients.
· Relay important information between patients and medical professionals.
· Handle patient concerns and complaints with professionalism and empathy.
· Escalate issues to appropriate personnel when necessary.
· Adhere to healthcare regulations and maintain patient confidentiality.
· Stay informed about changes in medical office policies and procedures.
· Collaborate with other medical office staff for coordinated patient care.
· Participate in staff meetings and training sessions.
Job Type: Contract Salary: $18.
00 - $22.
00 per hour Expected hours: 40 per week Schedule: * 8 hour shift * Day shift * Monday to Friday Experience: * Customer service: 3 years (Required) * Medical terminology: 3 years (Required) * Computer skills: 3 years (Required) Work Location: On the road