Office Administrator

*Job Title: Office Administrator* *Reports to: Director of Business Development and Director of Marketing* *Part-Time position, up to 32 hours per week, in office only* *Schedule - Monday - Friday, plus additional shifts as required* *Hourly position - Starting base rate $18-$20 per hour based on experience* *Position Overview* *Position Overview* The Office Administrator will support the Director of Business Development and the Director of Marketing in promoting Ventura as a premier overnight destination specifically to groups, as well as, overall marketing efforts for Visit Ventura.
This position will work in the meeting sales, travel trade and consumer databases by gathering and importing contacts and leads, tracking progress, adding traces, full-fill service requests and updating reports.
The position will respond to event promoters and meeting planners with service requests and track promotional marketing collateral inventory.
Along with reporting on sales and marketing efforts, and researching new opportunities.
The Office Administrator will help with the marketing plan specifically for meeting planners and travel trade markets through a content calendar consisting of email newsletters, sales calls and other creative opportunities.
The Office Administrator must have a thorough understanding of Ventura, events and the tourism/hospitality industry.
*Job Qualifications* * Ability to keep track of marketing and sales project deadlines in Asana/Task Manager * Excellent writing and communication skills.
* Act as an Ambassador for Ventura * Proactively seek out sales and service opportunities for VVCB presence and involvement with groups visiting Ventura.
* Providing a overall picture of Marketing efforts; What is live in what markets and performance * Candidate will be an energetic self-starter with good interpersonal and collaborative teamwork skills.
* Candidate must have a positive attitude and be able to understand the big picture while remaining focused on completion of daily projects and reports.
* Must have the ability to relate positively with coworkers, visitors, city staff, city council and tourism industry partners.
*Office Administrator Job Responsibilities:* * Complete and assist in special projects assigned by Director of Business Development and Director of Marketing * Experience with Customer Relation Management (CRM) and Email Service Providers (ESP) are a plus.
Ventura VCB currently uses Simpleview and Mailchimp.
* Assist with Budget planning and maintenance * Maintain insertion orders and contracts * Research and report statistics for hotels and other convention bureaus alongside Director of Marketing * Organize paid advertisements and archive old advertisements * Maintain accuracy for databases and website listings.
Update website with events.
* Organize industry meeting, events and invites * Tagging images in our photo database * Reporting on Google analytics * Assist with curating FAM itineraries and communications as needed * Identify group and events trends and key opportunities for innovation.
* Write and coordinate production of internal and external communication pieces.
* Assist in writing and curating fresh, compelling content, blogs, and articles for newsletters specifically targeting meeting planners.
* Build newsletter templates * Work closely with VVCB partners to integrate key messaging into content * Assist with RFP’s for services requested * Assist with marketing and creating content for meeting planners and sales calls * Support Director of Business Development with coordinating (2) Sales blitzes to drive market annually * Help plan the Annual Ventura’s Partners meeting * Identify market segments and meeting planners to connect with in assisting to grow group meetings * Attend community events and partnership meetings as necessary * Contribute to Ventura VCB Board report along with monthly reporting on Communications and Marketing efforts.
* Participate in business photo shoots and model as necessary * Provide front desk support when needed, backup for phones and lunch breaks.
* Answer phones, transfer calls, take messages The duties listed above are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them.
Please note that the VVCB reserves the right to modify this description as necessary.
VVCB is an equal opportunity employer.
*Requirements* * Proficient in Google Suite, including Google Documents, Google Slides, Google Sheets, and Google Folders.
* Familiarity with general office management responsibilities and equipment operation/maintenance.
* Familiarity with retail operations and inventory management * Communicate clearly and concisely both verbally and in writing * Work independently in the absence of supervision * Analyze situations/priorities carefully and adopt appropriate and effective courses of action * Ability to solve problems using basic mathematics * Ability to accept criticism; work calmly and effectively in occasionally stressful situations or in emotional face-to-face discussions * Stand and walk for extended periods, up to four hours at a time, make frequent repetitive hand movements associated with computer use, and occasionally lift objects of 25 to 40 pounds * Bilingual skills are a plus This position will remain open until it is filled.
Visit Ventura reserves the right to modify this description as necessary.
Job Type: Part-time Pay: $18.
00 - $20.
00 per hour Benefits: * Employee discount Schedule: * Monday to Friday Ability to commute/relocate: * Ventura, CA 93001: Reliably commute or planning to relocate before starting work (Required) Work Location: In person